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Support students, staff in crisis recovery

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Ground rules for such sessions are basic support group rules:
. Group facilitators guide.
. Each participant has the right to pass, or remain silent when given a turn to speak.
. Interaction among group members must be respectful; and, most importantly,
. Information shared is confidential, unless the facilitators have reason to believe that someone is in danger of hurting himself or others. In such a case, appropriate help would be sought and/or referrals would be made.

As with most support groups, the initial structure and tone of the debriefing are set by the facilitators. As the group begins to coalesce, it is less the facilitator's task to set guidelines and more the task to serve as moderator, ensuring each person's chance to speak and guiding discussion through appropriate phases. The following suggested debriefing structure is one that has been found to be effective in school settings.

Introductory phase
In this stage, the climate should be established, the process explained and the guidelines created for group interaction. Having members introduce themselves around the circle as soon as possible helps to set an interactive tone and suggests that each person will get a chance to talk.

Facilitators can guide students in setting ground rules by simply asking, "What do you need to be comfortable here?" and charting students' responses. It is the facilitator's task to ensure that confidentiality, the right to pass and mutual respect are on the list of responses. If students do not suggest one or more of these requisites, one of the facilitators might state, "I know I'm more comfortable if I don't think I'm going to be forced to talk. How about you? Do we need that up on our list?" Once the list is complete, it becomes the set of ground rules for the debriefing without the word "rules" ever having been used.

The introductory phase is critical to help group members understand that feelings are acceptable, that no one will be disrespectful and that there is a structure to follow in the debriefing process.

Facts phase
When a crisis hits a school, students may react in a couple of ways. They may talk among themselves and try to make sense of what appears to be a senseless event. Such exchanges can feed a rumor mill and create false information. Youngsters may not talk about the event at all, thus increasing their sense of isolation. In either case, the fact phase of the debriefing helps inject reality into the situation and provides each student an opportunity to share his/her experience of the event

Facilitators must bring as much objectivity as possible to the discussion. One way to encourage group members to talk is to suggest that they speak in the order of their involvement in the event. Those who arrived first speak first and describe the scene. Such structure helps recreate the incident as it unfolded and encourages each member to be involved. During this phase, students explore and work toward agreeent on the sequence of events and the role each played in the incident. Finally, students can be asked what they did during the incident.

By the time each student has had several opportunities to describe the major phases of the incident from his/her perspective, the events will become clearer for each student. Youngsters will realize that they were not alone and that others were similarly affected. In this way begins the process of normalizing individual reactions, a critical element in recovery from stress.

Reactions phase
Feelings experienced during and after a crisis can be very intense. This phase of the debriefing encourages students to talk about their feelings and also allows them to learn that their feelings are part of a natural emotional response to a crisis event. All students should be encouraged to participate in this phase, but none should be forced. Coercing students to share their feelings is a form of re-victimization.

Also important to emphasize is that feelings, regardless of how intense, need to be expressed, but not categorized as right or wrong. For example, if a student expresses guilt over some part of the event, the facilitator might say, "I'm not surprised you wish you could have done something differently. People who care often feel deeply after this kind of event. But given the situation, tell me what you really could have done differently." Any feeling a student may share should be acknowledged and validated. Trauma reactions are different for each person and include a vast range of feelings.

This debriefing stage should also include dealing with feelings that may arise after the crisis has ended. Nightmares, stomach upsets, agitation, confusion and other such delayed stress reactions should be shared and discussed. Students need to hear that reactions such as these are to be expected and are a normal, residual part of the crisis experience. A facilitator may initiate discussion by asking if students have had trouble sleeping or have experienced upet stomachs since the incident.

Another area to explore during this phase is implications related to the event. Allowing youngsters to talk about the reercussions that the crisis event may have in their lives helps students adjust to present reality. Asking them to describe ways in which the event has affected their families, school, health and friends helps young people continue to vent and to begin to restore their life perspectives.

A common response by parents after a traumatic incident in their child's school or community is to pull back on the reins and tighten the supervision of their child. Such a response, though understandable, may trouble youngsters who may have lost a friend to death, but now have lost some of their own autonomy as well. Young people need an opportunity to talk about this additional loss.

Teaching phase
In the teaching phase of a debriefing, the facilitators must actively summarize the salient facts of the crisis event and clear up any misconceptions about the incident. In addition, facilitators should share information about short- and long-term stress symptoms the group members may experience. They should explain typical trauma reactions - including physical, cognitive, behavioral and emotional symptoms - and take note of group members' more serious stress symptoms that may require professional attention.

Continue to page 3

 

 
 
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